Your Feedback is Important to Us: iconoCLAD Reviews!

We love hearing from our customers! Your feedback and iconoCLAD reviews help us improve and continue to offer the best eclectic and alternative shopping experience in Salt Lake City. Please take a moment to share your thoughts about your visit to either of our locations. It’s also a great way to support your favorite local businesses!

     EXCELLENT  
     Based on 597 reviews 
    
 
 
   
 
 
        
   Autumn G 
 2024-06-25
 
 
 Trustindex verifies that the original source of the review is Google. Great welcoming second hand store with so many great choices and clothes! The staff was friendly and welcoming and showed me around! The cats are adorable and I cannot recommend this place enough!
  
 
       
   Nikki Atanacio 
 2024-06-11
 
 
 Trustindex verifies that the original source of the review is Google. I come here pretty often. Clothes in literally every style. All are good quality for secondhand. If you look out for the colored tag deals, you can score some really good prices. Staff is always great. Fitting rooms are clean and fun. And most importantly, the cats are doing a wonderful job helping to run the store. Support local business, y’all :)
  
 
       
   Adriana Sierra 
 2024-06-04
 
 
 Trustindex verifies that the original source of the review is Google. Update to review: Thank you so much for your response, it was kind and refreshing. I appreciate you talking to your staff to make the shopping experience as great and fair as possible! I definitely will be back, and have updated my review back to five stars. 🩷

So sad to update this review from five to two stars.

I went in today and was asked to have my bag put behind the counter (normal procedure- no biggie). However, a few more customers walked in soon after, but they were not asked to do the same. Our bags were the similar size— small to medium-sized. The employee seemed to stay near me at the rack, as if I was going to steal? As I left and came back she continued to keep an eye on me. I walked around the store to browse elsewhere, but had a hard time focusing b/c of the situation. This is when I noticed other customers with purses, some backpacks, shopping. A few customers had bags bigger than mine. After being unable to focus and feeling as if I was being treated unfairly, I had to leave. I understand if it’s a policy to have bags behind the counter, but it should be enforced for all. For an inclusive place, I did not feel so. I’m sad writing this because I have been shopping here since the first store opened, and I really love the owner. I was looking forward to buying fits for my bachelorette party. Not sure when or if I will be back.
  
 
       
   Irun Inthewild 
 2024-05-31
 
 
 Trustindex verifies that the original source of the review is Google. Best Place Ever! Go here!
  
 
       
   Nix Woolston 
 2024-05-23
 
 
 Trustindex verifies that the original source of the review is Google. Great quality staff, stuff, and kitties. A little more expensive than I'd like, but worth the money. I like that they have new and used stuff.
  
 
       
   Lauren Stephenson 
 2024-05-18
 
 
 Trustindex verifies that the original source of the review is Google. Been a consigner/shopper here for 8 years and they keep getting better. Wide variety of eclectic clothes, well organized and the silliest decor. The best part is the staff though, they are always so kind. I’m stoked to see icona keep growing and killing it.

Hey there, awesome customers! Did you know that your reviews are like gold to small businesses like iconoCLAD? Seriously, they’re a big deal! When you share your experiences, it helps new folks discover the unique and eclectic vibes we offer here in Salt Lake City. Your feedback not only boosts our street cred but also lets others know what makes shopping with us so special—whether it’s our quirky clothing selection, our friendly team, or just the overall fun atmosphere we’ve got going on.

Here’s a fun (and slightly surprising) fact: unhappy customers are more likely to leave a review than happy ones. It’s true—people love to vent! Studies show that dissatisfied customers are up to three times more likely to share their experiences than happy customers. But we know our iconoCLAD fam is full of positivity! So, if you had a great time with us, let the world know! Your positive reviews help balance things out and show everyone just how fabulous our stores really are.

Plus, here’s a little secret: your reviews help us shine on the internet. Yup, every time you leave a review on Google, Yelp, Facebook, or any other platform, it’s like giving us a little SEO boost. This helps more cool people find us when they’re searching for unique and alternative shops in Utah. So, whether you’re shouting out your favorite finds or just sharing some love for our downtown or new location, every review helps us grow and keep being the eclectic boutique you love. Thanks a million for your support—you rock!

Your Feedback is Important to Us: iconoCLAD Reviews!

iconoCLAD. 2024.